How To Use ArriveCAN For Fully Vaccinated Cruise Ship Passengers

To create an ArriveCAN account, download the ArriveCAN app or sign in to the web version of ArriveCAN. It will ask you to:

1. Review the privacy notice
2. Select "Create an account" below the "Sign in" button
3. Enter your email address

1. Create a password
2. Enter the password again
3. Click "Submit"

ArriveCAN will send a 6-digit verification code to your email address. This code is valid for 24 hours. If it expires, request a new code to set up your account.

If you haven't received the code after a few minutes:

• Make sure you entered the correct email address in ArriveCAN
• Check your spam, junk, and/or promotions email
• Return to ArriveCAN and select "Resend code"

When you receive your code, enter it into ArriveCAN to finish creating your account. Your email address and password will work for both the ArriveCAN app and the ArriveCAN website.

It takes between 10 and 15 minutes to create your account and complete your first submission.

The ArriveCAN app also has optional travel document scanning technology. This makes it easier and faster to enter your travel document information. The following documents can be scanned:

• Passport
• FAST card
• NEXUS card
• Enhanced driver's license

This technology is only used to scan your travel document information. ArriveCAN doesn't keep an image of your travel document.

1. The ‘saved traveller’ feature is optional for all travellers. It saves travel documents and proof of vaccination information in ArriveCAN for re-use on future trips. If you don’t use this feature, you’ll need to enter this information for each ArriveCAN submission. You can add, edit or delete travellers at any time.
2. Once you’ve saved your travel information, ensure that you continue your submission until you obtain an ArriveCAN receipt.

Step 1

Open ArriveCAN app.

Step 2

Select and scan the travel document you will use to enter Canada.

Step 3

Enter requested details.

Step 4

Indicate if you will provide proof that you are fully vaccinated against COVID-19.

Step 5

Answer questions about your proof of vaccination.

Step 6

Read instructions about how to upload your proof of vaccination and acceptable file types.

Step 7

Select whether you will or will not be uploading proof of vaccination.

Step 8

If you will provide proof of vaccination, add your images here.

Step 9

Choose to start your ArriveCAN form or complete it later.

Step 10

Turn toggle switch on to save your travel and vaccine information for future trips.

Families

As the primary traveller, you may provide travel information for yourself and for:

• your spouse or common law partner
• your children (or children for whom you have legal guardianship), aged 18 years or younger
• any other adult for whom you're a legal guardian

You can provide information for up to 8 travellers, including yourself, in a single submission.

Use this when:

• you'll all stay together at the same address for the entire quarantine or isolation period and
• you have their permission to collect and share this information

Travelling With Mixed Vaccination Status Or Citizenship

Don't include other travellers who aren't travelling for the same purpose of travel or who are not fully vaccinated in a single submission unless they are:

• less than 18 years old or a dependent adult travelling with a fully vaccinated guardian

For example,

• if you are a foreign national entering Canada for discretionary purposes and travelling with another person who is a Canadian citizen, you should complete individual submissions
• if you are travelling with a group of adult foreign nationals with mixed vaccination statuses, do not include unvaccinated travellers in your submission (unless they aredependent adults); you will not be issued an ArriveCAN receipt as unvaccinated foreign nationals are not eligible to enter Canada for discretionary travel

If You're Not The Traveller

If you're not the traveller, you can submit travel information on behalf of others who may be unable to use ArriveCAN by signing in online.

You'll need to fill out ArriveCAN with all of the traveller's information.

You'll then be able to print or email the receipt to the traveller.

You must send the receipt to the traveller to show to the Canada border services officer upon arrival to Canada. The traveller is responsible for ensuring they're compliant with the requirements for entry into Canada.

The traveller can't use ArriveCAN to complete their reporting after entering Canada. They must call 1-833-641-0343 each day during their 14-day quarantine, unless exempt from this requirement.

If there’s no (A), (V) or (I) next to your name:

1. you aren't fully vaccinated according to Canada’s requirements, or
2. you didn't upload proof of vaccination

You can show your ArriveCAN receipt from:

• the app
• a screenshot
• your email
• a printout