SeabournShield

Don't worry about the unexpected, either before your cruise or while you're away. SeabournShield is a package of benefits that can provide reimbursement for losses that may occur while you cruise. SeabournShield offers the same pricing and protections for all ages and may be easily added to your booking up until time of final payment.

SeabournShield is not available to residents of New York State, Quebec, British Columbia, or Puerto Rico. For information about eligibility outside of the USA and Canada, please contact reservations.

— reimburses losses for the following: 

• Trip Cancellation/Trip Interruption: Enables you to cancel or interrupt your cruise vacation for illness, injury or death to you, an immediate family member or a traveling companion, and receive reimbursement up to your total trip cost*.
  *Maximum per guest limit applies; refer to plan for details.
• Trip Delay: If you miss the departure of your cruise due to carrier-caused delays or other specified reasons, you may be reimbursed up to $1,000 for additional accommodations, meals and “catch-up” transportation expenses.
• Baggage Protection: If your baggage or personal property is lost or damaged, you could be reimbursed up to $3,000. If your bags are delayed or misdirected by a common carrier for more than 24 hours, you may be reimbursed up to $500 for the purchase of necessary personal effects.
• Medical Expense Coverage: Should you become injured or sick during your vacation, you may be reimbursed up to $20,000 for medical expenses related to an illness, or up to $20,000 for expenses related to an injury.
• Emergency Evacuation: In the event that serious illness or injury requires air or ground transportation to a specialized facility or to return home, you may be provided up to $50,000 in covered medical services and supplies (coordinated by our 24-hour assistance provider) to help ensure your safe transport.

Travel insurance benefits are underwritten by Nationwide Mutual Insurance Company and Affiliated Companies, Columbus, Ohio (NAIC #23787).

If your trip cost exceeds the per guest limit specified in your plan documents and you cancel your cruise vacation due to a covered reason, you will be provided a future travel credit equal to the amount by which the cancellation fees imposed exceed the per guest cash reimbursement limit. In addition, if your Trip Cancellation claim is denied due to a Pre-Existing Condition, Seabourn will provide you with a future travel credit equal to the cancellation fee amount. This non-insurance feature is provided by Seabourn Cruise Line.

 — provides 24-hour assistance services including pre-cruise health, safety and weather information; assistance with travel changes; lost luggage assistance; emergency cash transfer assistance; emergency medical and dental assistance and lost travel document assistance. Non-insurance assistance services are provided by CareFree Travel Assistance ™.
 

The Travel Insurance portion of SeabournShield provides insurance coverage that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this insurance coverage with your existing life, health, home and automobile policies. If you have any questions about your current coverage, call your insurer, insurance agent or broker.

Important: This is only a brief description of SeabournShield.
 

To obtain your state-specific Certificate of Insurance providing the terms, conditions and exclusions of the certificate visit:


For most voyages: http://www.affinitytravelcert.com/docs/nwespr01.
For Antarctica*, Expeditions & other select voyages: https://affinitytravelcert.com/docs/nwespr02.
For World & Grand voyages: https://affinitytravelcert.com/docs/nwespr03.

Important: Cruise bookings that include private jet service are not eligible to purchase SeabournShield. SeabournShield is not available to residents of New York State, Quebec, British Columbia, or Puerto Rico.

SPR_121423
 

United Kingdom
It is a condition of the contract that every Guest must have full and valid medical insurance. In the UK we have a relationship with Holiday Extras Ltd. who can offer comprehensive travel insurance covering our requirements. You can obtain a quote and full terms and conditions from https://www.holidayextras.co.uk/seabourn/insurance.html or by calling  0800 093 3070 quoting reference SBOHX.

Q: If I have a heart condition and am on continuing medication, am I protected if my heart condition flares up during my vacation?
A: Yes! SeabournShield provides reimbursement for conditions that are stable during the 60-days prior to purchase, so if you have had no changes in your health (even if you are on continuous unchanged medication), you would be protected.
 

Q: What if my condition did change in the 60 days prior to purchasing SeabournShield?
A: Rest assured, if you need to cancel your cruise vacation and do not qualify for cash reimbursement due to the pre-existing condition exclusion, you will have the benefit of a future cruise credit from Seabourn equal to the amount of the cancellation fees.
 

Note:  In the circumstances above, refunds based on cruise fare are limited to $50,000 per person ($125,000 per person for World and Grand Voyages, excluding 2024 Grand Americas).  Any excess amount will be in the form of a credit to use on a future cruise.